Energy & Utilities

OVERVIEW
Concerned about key resources nearing retirement and the impact that their aging workforce would have on operational capabilities, a leading Energy provider engaged Windsor Group to seek out a solution that would address these challenges while also solving the growing need to modernize their infrastructure.

CHALLENGE
Although the company had previously considered outsourcing as a solution, there was great concern around the cost, risk, and compliance. Windsor Group worked closely with the client to evaluate various opportunities and potential solution providers, establishing a baseline that outlined existing capabilities, cost structure and supporting infrastructure dynamics.

SOLUTION
Based on our recommendations, the company selected an IT service provider and implemented a new solution that enabled them to seamlessly fulfill the responsibilities of its critical customer billing system and transition away from its legacy systems. The client achieved all of this while also reducing costs and maintaining high availability and security compliance.